Managing creative for a global education company means juggling university partners, international student markets, multilingual production, and in-market offices across 30+ countries—all at once and all on deadline.
That's what this is.
The proof:
As Senior Marketing Communications Manager, North America, for Navitas, I ran the creative production operation for 11 university partnerships across the U.S. and Canada, managing a four-person in-house design team and the full slate of briefs, timelines, approvals, and delivery for every market we served.
My team and I produced the work: annual student-facing recruitment guides, counselor guides, pre-arrival handbooks, housing flyers, B2B partnership brochures, agent event materials, promotional items, and FAM tour collateral—in English, Chinese, and many other languages, distributed to in-market offices globally. I handled copy oversight, quality control, and some of the design myself.
I also built systems. Redesigning and synchronizing annual print releases saved $150K+ annually, including a redesign of the annual student guide from 50–60 pages down to 10–20, paired with a new $0.12/piece trifold, cutting North America’s printing expenditures 35.7% while distributed volume grew ~25%. We piloted QR codes, UTM tracking, and personalized URLs on time-sensitive content like fees and dates so it could be updated digitally instead of reprinted, then partnered with the web team to track traffic by piece and guide print allocation. Digital proofing saved another ~$20K a year and cut revision cycles. The quality control processes my team developed were later adopted by the Australasia and UK teams.
If you need someone who can manage your creative team, maintain quality across a high volume of work, and find efficiencies in the process, this is what that looks like.
Key results:
$150K+ annual print and freight savings · ~$20K saved through digital proofing · QR/UTM/pURL pilot for always-current print content · 11 university partners · Four-person team managed · Multilingual production across 30+ countries
Navitas
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4-page pre-arrival guide for University of Idaho GSSP: designed for international students with visa, travel, arrival, and orientation information. Copy. Program managed production. Work directed. (4pp, A4, print and web)
Housing guide for Queens College produced in simplified Chinese for the Asia-Pacific student recruitment market. English copy. Program managed production. Work directed. (4pp, A4, translation, print and web)
Pre-arrival guide for international students admitted to Queen's College GSSP. Layout, copy editing, and print production. Copy. Program managed production. Work directed.(6pp, A3 landscape, print and web)
Pre-arrival guide for international students admitted to Florida Atlantic University GSSP. Layout, copy editing, and print production. Copy. Program managed production. Work directed. (6pp, A3 landscape, print and web)
28-page U.S. GSSP guide for high school counselors: multi-university, multi-section publication managing complex content hierarchy across seven+ partner schools. Copy. Program managed production. Work directed.(A4, print and web)
Full-page infographic for Queens College GSSP: layout, icons, copy, and data visualization for the international student recruitment market. Copy and design. (A4, print and web)
UMass Boston GSSP: Large-format poster. Layout, copy, and print production for the international student recruitment market. Copy and design. Program managed production. Work directed. (40x50, print and web)
16-page North American quick reference guide for high school counselors: multi-university, multi-section publication managing complex content hierarchy across 10 partner schools. Copy. Program managed production. Work directed. (A4, print and web)
Fraser International College / Simon Fraser University Indian Parents Guide. Copy. Program managed production. Work directed. (4pp, A4, print and web, India market)
Queens College GSSP Location Flyer. Copy. Program managed production. Work directed. (4pp, A4, print and web)
B2B Partnerships Flyer. Copy. Program managed production. Work directed. (6pp, US letter, print and web)
Florida Atlantic University GSSP Pre-Arrival Information. Copy. Program managed production. Work directed. (4pp, A4, print and web)
Navitas USA FAM Tour Opportunities Flyer (Fall 2023): Queens College and UMass Boston. Copy and design.
Location flyer for University of New Hampshire GSSP: campus environment, safety, and student life for the international student recruitment market. Copy. Program managed production. Work directed. (4pp, A4, print and web)
Navitas North America partner university rankings poster: multi-university comparative data for agent and counselor audiences. Copy. Program managed production. Work directed. (A3 landscape, print and web)
Fun facts flyer for the Canadian market: student-facing content highlighting life and culture in Canada for prospective international students. Copy. Program managed production. Work directed. (A4, print and web)
Trifold for Virginia Commonwealth University GSSP: program overview, campus life, and pathway information.Copy. Program managed production. Work directed. (6pp, A3 landscape, print and web)
Queens College BBA program guide produced in Hebrew for the Israeli student recruitment market. English copy and design. (2pp, A4, translation, print and web)
A parents' guide for the International College of Manitoba, produced in Korean for the South Korean student recruitment market. Copy. Program managed production. Work directed. (4pp, A4, translation, print and web)
Navitas FAM Tour to Canada Conference Schedule (Spring 2016): Destination Winnipeg. Copy and design. Program managed production. Work directed. (4pp, A4, print and web)
STEM Flyer for Navitas USA, produced in Vietnamese for the Vietnamese student recruitment market. English copy. Program managed production. Work directed. (4pp, A4, translation, print and web)
Navitas North America partner university rankings poster. Copy. Program managed production. Work directed. (A2, print and web)
Comparative Flyer for Richard Bland College and Virginia Commonwealth University GSSP. Copy. Program managed production. Work directed. (A4, print and web)
24-page student recruitment guide produced entirely in Simplified Chinese. Multilingual full publication management. (7x10 in., translation, print and web)
"Alumni Bytes" social media series for Queens College Global Student Success Program: animated GIF format highlighting notable alumni. Design and content.
Program overview video introducing the Global Student Success Program to prospective international students. Program managed production. Work directed.
Student testimonial video featuring Eric Saasita, University of Idaho GSSP. Program managed production. Work directed.
Student testimonial video featuring Brazilian students at Florida Atlantic University GSSP. Program managed production. Work directed.
Program advice video: seven tips for a successful U.S. student visa interview. Program managed production. Work directed.
Student testimonial video featuring Belinda Orji, Graduate GSSP Engineering. Program managed production. Work directed.
Program guide video walking students through accepting their Fraser International College offer. Program managed production. Work directed.